- Trivandrum
- 2 - 5 Years
- Not disclosed
- Today
Job Description
Cloud & Hybrid Infrastructure: Assist in the planning, deployment, configuration, and day-to-day management of Azure network infrastructure (VNets, ExpressRoute, VPNs, and Network Security Groups). Network Automation & IaC: Write, test, and maintain Ansible playbooks and Terraform configurations to automate routine network tasks and manage infrastructure as code. Operations & Ticketing Lifecycle: Proactively monitor the utilization, performance, and availability of cloud and on-premises network services; use basic Unix scripting (Bash/Python) to enhance visibility. Manage task progression, changes, and service requests within Jira and ServiceNow. Troubleshooting & Incident Response: Troubleshoot network incidents, track resolution progress via ServiceNow, identify root causes, and thoroughly document mitigation steps to prevent future recurrence. Audit Support: Assist the auditing team by pulling system logs, collecting network configurations, and providing the necessary technical evidence required for routine reviews.Skills
Education & Experience: Bachelor’s degree in Computer Science or a related field (or equivalent experience) paired with 2–5 years of IT experience; OR Master’s degree in a related discipline with 1–3 years of IT experience. Network & Cloud Core: 1–3 years of focused experience in cloud network management, core DNS, traditional routing, and switching. Automation Frameworks: Hands-on experience or strong working knowledge of developing with Terraform and maintaining Ansible playbooks. OS & Scripting Capability: Familiarity with Unix/Linux environments and basic scripting capabilities (Python or Bash) to drive network automation. Infrastructure & Security Assets: Practical exposure to Firewall policies and Layer 7 load balancing. Direct experience with Palo Alto Firewalls, Cisco Catalyst switches, or F5 BIG-IP load balancers is considered a strong asset. Operational Ecosystem: Experience working with ITSM and project management tools, specifically tracking incidents and tasks within ServiceNow and Jira. Compliance Mindset: Foundational awareness of security standards (like PCI-DSS or SOC2) with a readiness to assist the internal compliance and auditing teams during technical assessments. Documentation & Soft Skills: Strong technical writing skills for creating precise network diagrams and documentation. Highly self-motivated, with a proven ability to learn new technologies rapidly and work effectively in a team environment. Preferred Certifications Microsoft Certified: Azure Network Engineer Associate (AZ-700) or equivalent cloud networking credentials. Cisco Certified Network Professional (CCNP Enterprise / Data Center) or Cisco Certified Network Associate (CCNA) with strong field experience. HashiCorp Certified: Terraform Associate or equivalent automation certifications.Suggested Jobs
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SENIOR SALESFORCE ADMINISTRATOR
TrivandrumKey Responsibilities Salesforce Administration Manage Salesforce users, profiles, permission sets, roles, sharing rules, and access controls. Create, configure, and maintain custom objects, fields, record types, page layouts, validation rules, and Lightning record pages. Maintain data quality, data integrity, and consistency across Salesforce records. Manage imports, exports, bulk updates, data cleanup, and duplicate records. Monitor Salesforce usage and resolve administrative issues. Salesforce Flows and Automation Design, develop, test, deploy, and maintain Salesforce Flows. Build and troubleshoot Record Triggered Flows, Screen Flows, Scheduled Triggered Flows, and Autolaunched Flows. Automate business processes using decisions, assignments, loops, formulas, and subflows. Replace legacy Process Builder and Workflow Rules with appropriate Flow based automation. Troubleshoot flow failures, debug automation, and resolve issues involving record updates and execution order. Follow Salesforce best practices to ensure automation is scalable, efficient, and maintainable. Reports and Dashboards Create and maintain reports, custom report types, and dashboards. Develop operational reports to track business performance, workflow status, data quality, and productivity. Provide accurate data insights to support client requirements and management decisions. Data Management and Troubleshooting Investigate and resolve data discrepancies, automation failures, and record level issues. Perform data audits and implement measures to improve CRM accuracy. Support data migration, bulk data operations, and data reconciliation. Document configurations, automation logic, and administrative procedures. Client Support and Collaboration Work closely with the US based client to understand business requirements and translate them into Salesforce solutions. Handle assigned Salesforce tickets, enhancements, and configuration requests. Communicate technical findings and provide timely updates on ongoing tasks. Participate in testing, deployment, and post deployment validation. Maintain clear documentation of changes and follow established change management procedures. Required Qualifications and Skills 3–5 years of hands on experience in Salesforce administration. Strong practical knowledge of Salesforce Flow Builder and automation troubleshooting. Experience configuring Salesforce objects, fields, validation rules, page layouts, record types, and Lightning pages. Proficiency in reports, dashboards, data management, and user access administration. Experience with Data Loader or similar tools for bulk data operations. Understanding of Salesforce security, sharing models, and automation execution order. Ability to analyze business requirements and implement effective declarative solutions. Strong analytical, problem solving, communication, and documentation skills. Ability to work independently and collaborate with an international client.
