- Trivandrum
- 2 - 3 Years
- Not disclosed
- Today
Job Description
Brief Description We are looking for a creative and enthusiastic Graphic Designer & Video Editor who can create engaging visual content for digital platforms, marketing campaigns, social media, websites, and branding initiatives. Job Responsibilities •? ?Graphic Design •? ?Create high-quality social media posts, banners, carousels, advertisements, brochures, presentations, and marketing materials. •? ?Design creative concepts aligned with brand guidelines and campaign objectives. •? ?Develop visually appealing graphics for websites, blogs, email campaigns, and digital promotions.Collaborate with the marketing team to create engaging visual storytelling. Video Editing •? ?Edit and produce reels, short-form videos, promotional videos, corporate videos, testimonials, and event highlights. •? ?Add transitions, animations, captions, effects, and motion graphics to enhance video quality. •? ?Create platform-specific video content for Instagram, Facebook, LinkedIn, YouTube, and other digital channels. •? ?Optimize videos for engagement and performance across social media platforms. Creative Content Development •? ?Stay updated with the latest design trends, social media trends, and video formats. •? ?Contribute innovative ideas for campaigns, reels, and visual storytelling. •? ?Work closely with content writers and digital marketers to develop impactful campaigns.Skills
Preferred Skills •? ?Strong knowledge of Adobe Photoshop, Illustrator, and Canva. •? ?Proficiency in Adobe Premiere Pro, After Effects, CapCut, or similar video editing tools. •? ?Good understanding of typography, color theory, layout design, and branding. •? ?Experience in creating social media creatives and short-form video content. •? ?Knowledge of motion graphics and animation is an added advantage. •? ?Familiarity with AI-powered design tools is a plus.Suggested Jobs
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Role Overview We are seeking a?high-performing Business Development Associate (BDA)?with proven?international sales experience?in the?UK General Insurance sector. The role is commercially focused and combines?sales acquisition, customer retention, renewals management, upselling, and revenue growth. The ideal candidate will be commercially astute, process-driven, compliance-aware, and capable of handling regulated insurance conversations while operating in an international sales environment. Key Responsibilities Sales & New Business Acquisition Proactively generate new business leads and convert prospects into policyholders Conduct outbound and inbound sales activity targeting UK customers Deliver structured sales conversations aligned with UK regulatory standards Achieve individual and team revenue targets Retention & Renewals Manage customer retention journeys to minimise churn Handle renewals proactively through structured engagement strategies Identify attrition risks and apply targeted retention techniques Improve customer lifetime value (CLV) Upselling & Cross-selling Identify upsell opportunities across insurance products and add-ons Drive product penetration across the existing customer base Maximise policy value through compliant product recommendations Customer Relationship Management Build long-term customer relationships Maintain accurate CRM records Ensure data accuracy, auditability, and traceability Follow structured sales pipelines and workflows Compliance & Quality Operate within?UK General Insurance regulatory frameworks Adhere to FCA-aligned conduct standards Maintain call quality, documentation, and audit readiness Follow internal governance and compliance processes
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TrivandrumBrief Description The Role: Customer Support Specialist We are looking for an empathetic and highly motivated Customer Support Specialist to be the face of our company to our users. You will be responsible for providing timely, accurate, and professional assistance, ensuring our customers have a positive and successful experience with our product/service. Key Responsibilities 1. Customer Interaction & Resolution ? Respond promptly to customer inquiries via multiple channels, including email, chat, phone, and social media. ? Diagnose and troubleshoot basic to complex product issues, providing clear, step-by-step guidance and solutions to customers. ? Display patience and empathy in all interactions, effectively managing frustrated customers and turning negative experiences into positive ones. ? Document, track, and monitor problems to ensure timely resolution and follow-up. 2. Knowledge & Documentation ? Maintain expert knowledge of our product features, functionality, and common issues, staying current with all updates and new releases. ? Contribute to the Customer Knowledge Base by creating, updating, and reviewing help articles, FAQs, and internal documentation. ? Identify recurring issues and trends, and escalate complex or high-priority technical problems to Tier 2 Support or Engineering teams when necessary. 3. Process Improvement & Advocacy ? Act as the voice of the customer by gathering and communicating feedback to Product, Engineering, and Sales teams to inform product development and operational improvements. ? Meet or exceed established performance metrics, such as First Response Time (FRT), Customer Satisfaction (CSAT), and Resolution Time (RT). ? Participate in team meetings and training sessions to continuously improve support processes and skills.
