- Trivandrum
- 2 - 0 Years
- Not disclosed
- Today
Job Description
Key Responsibilities Salesforce Administration Manage Salesforce users, profiles, permission sets, roles, sharing rules, and access controls. Create, configure, and maintain custom objects, fields, record types, page layouts, validation rules, and Lightning record pages. Maintain data quality, data integrity, and consistency across Salesforce records. Manage imports, exports, bulk updates, data cleanup, and duplicate records. Monitor Salesforce usage and resolve administrative issues. Salesforce Flows and Automation Design, develop, test, deploy, and maintain Salesforce Flows. Build and troubleshoot Record Triggered Flows, Screen Flows, Scheduled Triggered Flows, and Autolaunched Flows. Automate business processes using decisions, assignments, loops, formulas, and subflows. Replace legacy Process Builder and Workflow Rules with appropriate Flow based automation. Troubleshoot flow failures, debug automation, and resolve issues involving record updates and execution order. Follow Salesforce best practices to ensure automation is scalable, efficient, and maintainable. Reports and Dashboards Create and maintain reports, custom report types, and dashboards. Develop operational reports to track business performance, workflow status, data quality, and productivity. Provide accurate data insights to support client requirements and management decisions. Data Management and Troubleshooting Investigate and resolve data discrepancies, automation failures, and record level issues. Perform data audits and implement measures to improve CRM accuracy. Support data migration, bulk data operations, and data reconciliation. Document configurations, automation logic, and administrative procedures. Client Support and Collaboration Work closely with the US based client to understand business requirements and translate them into Salesforce solutions. Handle assigned Salesforce tickets, enhancements, and configuration requests. Communicate technical findings and provide timely updates on ongoing tasks. Participate in testing, deployment, and post deployment validation. Maintain clear documentation of changes and follow established change management procedures. Required Qualifications and Skills 3–5 years of hands on experience in Salesforce administration. Strong practical knowledge of Salesforce Flow Builder and automation troubleshooting. Experience configuring Salesforce objects, fields, validation rules, page layouts, record types, and Lightning pages. Proficiency in reports, dashboards, data management, and user access administration. Experience with Data Loader or similar tools for bulk data operations. Understanding of Salesforce security, sharing models, and automation execution order. Ability to analyze business requirements and implement effective declarative solutions. Strong analytical, problem solving, communication, and documentation skills. Ability to work independently and collaborate with an international client.Skills
Preferred Qualifications Salesforce Certified Administrator certification. Salesforce Certified Advanced Administrator certification. Experience working with Salesforce Service Cloud or Sales Cloud. Experience with Salesforce change sets, sandbox environments, testing, and deployment. Familiarity with SOQL, basic Apex concepts, and Salesforce platform limits. Experience supporting US based clients or international business operations.Suggested Jobs
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