- Trivandrum
- 1 - 0 Years
- Not disclosed
- Desktop Support Engineer
- 19 Days ago
We are seeking a Business Analyst with 3–5 years of experience in software product or enterprise application development. The ideal candidate will bridge business stakeholders and development teams driving requirement elicitation, solution design, and Agile delivery support across the product lifecycle, while engaging directly with international customers on enterprise-scale products. Key Responsibilities Requirements & Solution Design •Gather and analyze business requirements through stakeholder workshops and discussions; perform gap analysis •Translate requirements into User Stories, Acceptance Criteria, BRDs/FRDs, process flows, and wireframes Agile Delivery •Own and prioritize the product backlog; participate in Sprint Planning, Reviews, and Retrospectives •Provide ongoing requirement clarifications to development teams throughout the Sprint Stakeholder & Customer Management •Act as the primary liaison between business stakeholders and development teams; facilitate sign-offs •Build strong customer relationships and proactively understand their evolving business needs Quality & Documentation •Support UAT and validate delivered features against business requirements before release •Maintain product documentation and ensure requirement traceability throughout the project lifecycle
We are seeking an experienced and target-oriented Senior Telecalling Executive to lead outbound calling campaigns, generate quality leads, nurture prospects, and support the sales team in achieving business objectives. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to mentor junior telecallers while consistently meeting performance targets.
About SRS SRS Global Technologies Pvt. Ltd. is a leading software development company specializing in innovative technology solutions for the U.S. healthcare industry. As the dedicated product development center for SRS Web Solutions (USA), we have been delivering cutting-edge digital healthcare solutions since 2014. Our flagship Clinic Management System is a comprehensive, paperless platform designed to simplify and enhance practice management for Dentists, Physicians, Veterinarians, and Optometrists. In addition, our Home Healthcare Automation System streamlines operations for Home Healthcare Agencies and Private Duty Nursing providers, enabling greater efficiency and improved patient care. Beyond healthcare software, SRS Global offers end-to-end technology services, including Web Development, Mobile Application Development, and Digital Marketing. Our experienced team collaborates closely with clients throughout the entire product lifecycle—from concept and strategy to development, deployment, and ongoing support—ensuring high-quality, scalable, and innovative solutions. Key Responsibilities ? Design, develop, and execute manual and automated test cases with most modern tools ? Conduct functional, regression, integration, and API testing using tools like Postman and Swagger UI. ? Collaborate with cross-functional teams in Agile environments to ensure high-quality software releases. ? Identify, document, and track defects; provide detailed QA reports and test coverage metrics. ? Mentor junior QA engineers and contribute to continuous process and framework improvements