Desktop Support Engineer in Trivandrum | ITJOBCELL

DESKTOP SUPPORT ENGINEER
  • 0 Applied
  • 99
  • Trivandrum
  • 1 - 0 Years
  • Not disclosed
  • Desktop Support Engineer
  • 19 Days ago
Job Description
We are seeking an IT Support / Desktop Support Engineer with hands-on experience in managing Windows and Mac systems, troubleshooting hardware and software issues, and providing end-user technical support. The ideal candidate will have strong knowledge of operating systems, networking basics, and IT asset management. This role involves maintaining system performance, ensuring security through antivirus tools, and supporting day-to-day IT operations in a fast-paced environment.
Skills
Minimum 1 year of experience in a Technopark or similar IT environment. Graduation or equivalent degree/diploma from a recognized institution. Strong understanding of Windows OS (Windows 10 & 11 preferred). Working knowledge of Mac OS and Apple systems. Good understanding of anti-virus and endpoint security software. Knowledge of Microsoft Outlook and MS Office applications. Understanding of computer hardware and software components. Ability to diagnose and troubleshoot hardware failures. Experience in installing, uninstalling, and troubleshooting applications. Knowledge of Domain and IP management. Ability to install, configure, share, and troubleshoot printers and scanners. Decent understanding of networking concepts. Experience in maintaining IT inventory (PCs, laptops, servers, and software).

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Trivandrum

About SRS SRS Global Technologies Pvt. Ltd. is a leading software development company specializing in innovative technology solutions for the U.S. healthcare industry. As the dedicated product development center for SRS Web Solutions (USA), we have been delivering cutting-edge digital healthcare solutions since 2014. Our flagship Clinic Management System is a comprehensive, paperless platform designed to simplify and enhance practice management for Dentists, Physicians, Veterinarians, and Optometrists. In addition, our Home Healthcare Automation System streamlines operations for Home Healthcare Agencies and Private Duty Nursing providers, enabling greater efficiency and improved patient care. Beyond healthcare software, SRS Global offers end-to-end technology services, including Web Development, Mobile Application Development, and Digital Marketing. Our experienced team collaborates closely with clients throughout the entire product lifecycle—from concept and strategy to development, deployment, and ongoing support—ensuring high-quality, scalable, and innovative solutions. Key Responsibilities ? Design, develop, and execute manual and automated test cases with most modern tools ? Conduct functional, regression, integration, and API testing using tools like Postman and Swagger UI. ? Collaborate with cross-functional teams in Agile environments to ensure high-quality software releases. ? Identify, document, and track defects; provide detailed QA reports and test coverage metrics. ? Mentor junior QA engineers and contribute to continuous process and framework improvements