- Trivandrum
- 0 - 0 Years
- Not disclosed
- Today
Brief Description We are looking for a confident and customer-oriented Voice Process Executive to handle inbound and outbound calls, assist customers with their queries, provide accurate information, and ensure a positive customer experience. The ideal candidate should have good communication skills, a professional attitude, and the ability to resolve customer issues efficiently.
We are looking for a skilled and self-driven Hardware Engineer with 2+ years of hands-on experience in IoT, embedded systems, and hardware product development to join our team. The ideal candidate should be capable of independently designing, developing, testing, and troubleshooting hardware solutions that integrate seamlessly with mobile applications and cloud platforms. Roles and Responsibilities End-to-End Hardware Development: Independently design, develop, prototype, and validate IoT hardware products, taking ownership from requirements analysis and component selection through testing and production readiness. Firmware Development: Develop, maintain, and optimize embedded firmware for microcontrollers, ensuring stable operation, efficient resource utilization, and reliable hardware interaction. Wi-Fi and Bluetooth Integration: Implement wireless connectivity, device discovery, BLE pairing, Wi-Fi provisioning, network configuration, reconnection handling, and secure communication between devices and applications. Mobile App-Based Relay Control: Develop and integrate relay control functionality that allows users to switch connected devices on and off through a mobile application, with appropriate status feedback, command validation, and fail-safe behavior. OTA Update Implementation: Design and maintain reliable OTA firmware update mechanisms, including secure update delivery, version control, integrity verification, rollback support, and recovery procedures. Circuit Design and Hardware Integration: Prepare circuit schematics, PCB layouts, wiring diagrams, and hardware prototypes; integrate sensors, relays, power supplies, communication modules, and other electronic components. Testing, Debugging, and Reliability: Identify and resolve hardware, firmware, connectivity, and integration issues. Conduct functional, stress, power-consumption, and reliability testing to ensure dependable product performance. Independent Execution and Documentation: Work independently with minimal supervision, troubleshoot complex technical challenges, coordinate with mobile and backend developers when required, and maintain clear technical documentation, test reports, BOMs, and manufacturing-ready design files.
Role Overview We are seeking a?high-performing Business Development Associate (BDA)?with proven?international sales experience?in the?UK General Insurance sector. The role is commercially focused and combines?sales acquisition, customer retention, renewals management, upselling, and revenue growth. The ideal candidate will be commercially astute, process-driven, compliance-aware, and capable of handling regulated insurance conversations while operating in an international sales environment. Key Responsibilities Sales & New Business Acquisition Proactively generate new business leads and convert prospects into policyholders Conduct outbound and inbound sales activity targeting UK customers Deliver structured sales conversations aligned with UK regulatory standards Achieve individual and team revenue targets Retention & Renewals Manage customer retention journeys to minimise churn Handle renewals proactively through structured engagement strategies Identify attrition risks and apply targeted retention techniques Improve customer lifetime value (CLV) Upselling & Cross-selling Identify upsell opportunities across insurance products and add-ons Drive product penetration across the existing customer base Maximise policy value through compliant product recommendations Customer Relationship Management Build long-term customer relationships Maintain accurate CRM records Ensure data accuracy, auditability, and traceability Follow structured sales pipelines and workflows Compliance & Quality Operate within?UK General Insurance regulatory frameworks Adhere to FCA-aligned conduct standards Maintain call quality, documentation, and audit readiness Follow internal governance and compliance processes