- Trivandrum
- 2 - 0 Years
- Not disclosed
- Hardware Engineer – IoT & Embedded Systems
- 1 Days ago
We are looking for a motivated and detail-oriented Manual Test Engineer (Fresher) to join our QA team. The candidate will be responsible for understanding application requirements, preparing test scenarios and test cases, executing functional testing, and identifying and reporting defects. Understand business and functional requirements. Prepare and execute test scenarios and test cases. Perform functional, regression, integration, and UI testing. Identify, document, and track software defects. Perform retesting and regression testing after bug fixes. Maintain proper testing documentation and reports. Collaborate with developers, business analysts, and other QA team members. Ensure software applications meet quality and functional requirements. Participate in test planning and contribute to improving testing processes.
We are looking for a dedicated and customer-focused Customer Care Executive to join our team. The ideal candidate will be responsible for providing exceptional customer support, resolving customer queries, and ensuring a seamless customer experience through effective communication and timely issue resolution. Key Responsibilities • Handle customer inquiries and support requests via phone in a professional and timely manner. • Assist customers by providing accurate information about products, services, and processes. • Resolve customer complaints efficiently while maintaining high levels of customer satisfaction. • Coordinate with internal teams to escalate and resolve complex customer issues. • Stay updated on company products, services, and policies to provide accurate support. • Build and maintain positive relationships with customers through courteous and empathetic communication. Requirements • Minimum 1 year of experience in Customer Care, Customer Support, or a similar role. • Excellent verbal communication skills. • Strong interpersonal and customer service skills. • Good problem-solving and conflict-resolution abilities. • Ability to multitask and work effectively in a fast-paced environment. • Basic computer proficiency and familiarity with CRM/customer support tools is an added advantage. • Positive attitude, patience, and willingness to learn.
We are looking for an experienced and proactive Assistant Manager – Procurement & Supply Chain to manage domestic and international procurement of electronic components, modules, IT hardware, networking products, software licences, surveillance equipment and other technology-related products. The role covers the complete procurement lifecycle—from requirement and BOM review to vendor selection, negotiation, purchase order, import coordination, delivery and supplier-performance management. Key Responsibilities Manage end-to-end procurement from purchase requisition to material receipt and order closure. Review BOMs, technical specifications, configurations, OEM part numbers and project requirements with Engineering, IT, Production and Project teams. Source products through OEMs, authorised distributors, system integrators, manufacturers and qualified domestic and international suppliers. Obtain quotations, prepare technical-commercial comparisons and negotiate pricing, payment terms, delivery, warranty, SLA, AMC and replacement terms. Evaluate purchases based on total cost of ownership, technical compatibility, product lifecycle, support availability and delivery risk. Prepare Purchase Orders and follow up on order confirmation, availability, dispatch, shipment and delivery. Calculate landed cost, including currency, freight, insurance, customs duty, taxes and handling charges. Coordinate international procurement with suppliers, freight forwarders, customs brokers, Finance and Stores. Verify component authenticity, product specifications, licences, warranty, traceability and applicable compliance requirements. Monitor lead times, MOQ, allocation, NCNR conditions, component shortages, product discontinuation and obsolescence risks. Develop alternate vendors, dual-source strategies, local sourcing and import-substitution opportunities. Plan purchases based on project schedules, production forecasts, IT requirements, inventory levels and safety-stock requirements. Track software subscriptions, licence renewals, warranties, AMCs and support-contract expiry dates. Evaluate supplier performance based on quality, cost, delivery, technical support and after-sales service. Coordinate incoming inspection, installation support, rejected-material replacement, warranty claims and RMA activities. Maintain vendor databases, price history, purchase records, approved supplier lists and procurement documentation. Prepare periodic reports on pending POs, shortages, supplier status, cost savings, imports and supply-chain risks. Procurement Categories Electronics and Technology Components Semiconductors, ICs, processors and microcontrollers System-on-Modules, Single-Board Computers and AI/edge-computing modules Image sensors, camera modules, lenses and illuminators PCBs, PCBAs, memory, storage and communication modules Power supplies, batteries, converters, connectors, cables and sensors CCTV, NVR/DVR, IoT, embedded and industrial technology products IT Hardware and Infrastructure Servers, GPU servers, workstations, desktops and laptops Storage systems, NAS/SAN devices, SSDs and backup equipment Routers, switches, firewalls, access points and communication devices Racks, UPS systems, monitors, printers and IT peripherals Data-centre and networking accessories OEM spares, upgrades, warranties and annual maintenance contracts Software and IT Services Operating systems and enterprise software licences Cybersecurity, backup and productivity software Development tools and database licences Cloud, SaaS and subscription-based services Technical support, implementation and managed-service contracts