- Trivandrum
- 2 - 0 Years
- Not disclosed
- ELV Engineer
- Today
• Good verbal and written communication skills-ability to read, write, and comprehend the English language. • Experience in Direct Interaction with Clients via E-mail and Phone. • Identify and assess client needs to achieve desired goals. • Proven customer support & Administrative skills. • Ability to multi-task, prioritize, and manage time effectively. • Good knowledge of MS office, word processing and transcription, strong email etiquette, internet researches. • Provide accurate and complete information to the clients by using the right tools. • Shift Time – US Shift (Night Shift) Note - We prefer candidates with experience in general administration, executive assistant for c-suite roles.
About Us We are a product-based software company specializing in ERP solutions for educational institutions. Our platform supports key academic and administrative processes including Admissions, Student Information Management, Attendance, Examination Management, Finance, HR, Payroll, and Reporting. We are seeking a passionate Software Developer to join our product development team and contribute to the continuous enhancement and modernization of our Education ERP platform. Develop, maintain, and enhance ERP application modules using ASP.NET technologies. Analyze functional requirements and translate them into technical solutions. Develop and optimize SQL Server queries, stored procedures, functions, and database objects. Troubleshoot, debug, and resolve application issues. Build and maintain APIs and integration components. Participate in code reviews, testing, and deployment activities. Collaborate with Product, QA, Support, and Implementation teams. Prepare technical documentation and contribute to knowledge-sharing initiatives. Support modernization and continuous improvement initiatives within the ERP platform.
The Pre-Sales Executive will support the sales and business development teams by understanding customer requirements, developing solution approaches, and providing technical and solution consulting support throughout the sales cycle. The ideal candidate will have experience in a product engineering or technology services environment, with exposure to areas such as Digital Transformation, Enterprise Application Development, Mobile Application Development, and Software Testing. The role requires a combination of technical understanding, business acumen, customer engagement, and strong communication skills to translate customer challenges into compelling technology solutions. Key Responsibilities Collaborate with sales and business development teams to understand customer requirements and develop relevant technical solutions. Participate in customer meetings to understand business challenges, technical requirements, and solution expectations. Prepare and deliver technical presentations, solution walkthroughs, product demonstrations, and PoC engagements. Work closely with engineering and delivery teams to develop solution architectures, technical proposals, and RFP/RFI responses. Analyze customer pain points and industry requirements to recommend appropriate technology and service solutions. Support the preparation of proposals, statements of work, technical documentation, and solution presentations. Coordinate with internal teams to validate solution feasibility, effort estimates, timelines, and technical dependencies. Act as a liaison between sales, customers, and technical teams to ensure alignment throughout the pre-sales process. Build strong working relationships with customers, partners, and internal stakeholders. Stay updated on emerging technologies and industry trends across Digital Transformation, Enterprise Applications, Mobile Development, Cloud, and Testing Services. Support commercial discussions by providing technical inputs, assumptions, and feasibility assessments. Participate in client workshops, industry events, webinars, and conferences as required. Support the sales team in identifying opportunities for cross-selling and up-selling relevant technology solutions. Qualifications & Experience Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field. An MBA will be an added advantage. 3–6 years of experience in pre-sales, solution consulting, technical sales, or a similar customer-facing technology role. Experience working with product engineering or IT services companies is preferred. Good understanding of Digital Transformation, Enterprise Applications, Mobile Application Development, Software Testing, and related technologies. Experience in preparing technical proposals, RFP/RFI responses, presentations, and solution demonstrations. Ability to understand customer business challenges and translate them into appropriate technology solutions. Strong communication, presentation, interpersonal, and stakeholder management skills. Ability to work effectively with sales, engineering, delivery, and marketing teams. Strong analytical and problem-solving capabilities. Ability to explain technical concepts clearly in a business-oriented context. Knowledge or prior experience in the Telecom and Communications domain will be an added advantage. Willingness to travel for customer meetings, workshops, conferences, and industry events as required. Skills Required Primary Skills: Pre-Sales & Solution Consulting Customer Requirement Analysis & Solution Design Technical Presentations Proposals & RFP/RFI Management Secondary Skills: Stakeholder Management & Communication Technical Research & Industry/Technology Trends