- Trivandrum
- 1 - 2 Years
- Not disclosed
- HR Executive
- 1 Days ago
The Pre-Sales Executive will support the sales and business development teams by understanding customer requirements, developing solution approaches, and providing technical and solution consulting support throughout the sales cycle. The ideal candidate will have experience in a product engineering or technology services environment, with exposure to areas such as Digital Transformation, Enterprise Application Development, Mobile Application Development, and Software Testing. The role requires a combination of technical understanding, business acumen, customer engagement, and strong communication skills to translate customer challenges into compelling technology solutions. Key Responsibilities Collaborate with sales and business development teams to understand customer requirements and develop relevant technical solutions. Participate in customer meetings to understand business challenges, technical requirements, and solution expectations. Prepare and deliver technical presentations, solution walkthroughs, product demonstrations, and PoC engagements. Work closely with engineering and delivery teams to develop solution architectures, technical proposals, and RFP/RFI responses. Analyze customer pain points and industry requirements to recommend appropriate technology and service solutions. Support the preparation of proposals, statements of work, technical documentation, and solution presentations. Coordinate with internal teams to validate solution feasibility, effort estimates, timelines, and technical dependencies. Act as a liaison between sales, customers, and technical teams to ensure alignment throughout the pre-sales process. Build strong working relationships with customers, partners, and internal stakeholders. Stay updated on emerging technologies and industry trends across Digital Transformation, Enterprise Applications, Mobile Development, Cloud, and Testing Services. Support commercial discussions by providing technical inputs, assumptions, and feasibility assessments. Participate in client workshops, industry events, webinars, and conferences as required. Support the sales team in identifying opportunities for cross-selling and up-selling relevant technology solutions. Qualifications & Experience Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field. An MBA will be an added advantage. 3–6 years of experience in pre-sales, solution consulting, technical sales, or a similar customer-facing technology role. Experience working with product engineering or IT services companies is preferred. Good understanding of Digital Transformation, Enterprise Applications, Mobile Application Development, Software Testing, and related technologies. Experience in preparing technical proposals, RFP/RFI responses, presentations, and solution demonstrations. Ability to understand customer business challenges and translate them into appropriate technology solutions. Strong communication, presentation, interpersonal, and stakeholder management skills. Ability to work effectively with sales, engineering, delivery, and marketing teams. Strong analytical and problem-solving capabilities. Ability to explain technical concepts clearly in a business-oriented context. Knowledge or prior experience in the Telecom and Communications domain will be an added advantage. Willingness to travel for customer meetings, workshops, conferences, and industry events as required. Skills Required Primary Skills: Pre-Sales & Solution Consulting Customer Requirement Analysis & Solution Design Technical Presentations Proposals & RFP/RFI Management Secondary Skills: Stakeholder Management & Communication Technical Research & Industry/Technology Trends
Role Description: Provide high quality, real-time assistance to clients in support of their projects. Responsible for live production of Page works within set target timelines and by understanding customer expectations through established standard operating procedures (SOPs) and quality guidelines. Qualifications: Graduate in any discipline Technical Qualifications: InDesign, Illustrator, Adobe Photoshop, other Adobe CC applications and MS Office. Organization Structure: Report to the CM/ACM Work Schedule: Ability to work flexible schedule during day, night and weekend shifts including US shift timings. Description of Responsibility: Ensure work is completed as per job plan from Shift Lead / Shift Manager Complete all assigned jobs as per committed time, in an accurate and client specific manner Raise any discrepancies in client supplied data with the Lead / QC for appropriate client clarification Keep Shift Lead / Shift Manager proactively informed of any delay in delivering job over internal commit time Adhere to RRD Policies Adhere to print and electronic security and physical access procedures Ensure production level accuracy in filling all production level reports Check on daily basis for feedback Ensure process adherence at all times Should tutor/mentor/train the junior designers and also be responsible for the quality of work delivered by them.
Act as the first point of contact for walk-in clients and inquiries, ensuring a professional and welcoming experience. Understand client requirements, direct them appropriately, and coordinate site visits. Ensure consistency in client engagement aligned with organizational standards. Support lead generation through research and preliminary outreach. Qualify and route leads to relevant teams, draft follow-ups, and maintain CRM records. Ensure continuity and proper documentation across all stages of client engagement. Coordinate with external agencies (social media, PR, advertising, event management) for content and campaigns. Support implementation of marketing initiatives and ensure brand consistency across channels. Act as a coordination point between internal departments for content inputs and storytelling. Conduct market research and track industry trends relevant to IT parks. Support benchmarking exercises and identify areas for process and communication improvement. Schedule meetings, prepare minutes, and maintain documentation. Assist in reports, presentations, government replies, and internal communications. Coordinate logistical and administrative requirements for marketing activities. Guide apprentices/interns in task execution, review outputs for accuracy, and ensure timely delivery. Oversee maintenance and updating of brand collaterals in line with branding guidelines. Conduct audits of the Technopark brand store, ensuring presentation, inventory, and upkeep.