- Trivandrum
- 0 - 0 Years
- Not disclosed
- Immediate Requirement for AR Caller-Voice Process@
- 1 Days ago
Work closely with our marketing teams on curating, filtering and processing the sales leads. Handle first-level calls with inbound and outbound sales leads. Understand our products suite s and pitch it appropriately with our prospects. Understand customer requirements and qualify for potential business opportunities. Schedule meetings between prospective clients and the internal presales team. Maintain accurate records of leads, customer interactions, and follow-ups . Perform regular follow-ups with prospects to ensure timely communication. Coordinate with internal teams for proposal discussions and customer requirements. Prepare and maintain sales reports and lead status updates. Support lead generation and sales pipeline management activities. Maintain a professional and positive customer experience during every interaction. Take ownership of assigned activities and continuously improve product and business knowledge.
Department: Sales & Business Development Reporting To: Chief Business Officer Job Summary Responsible for generating new business, managing key customer accounts, achieving sales and profitability targets, and promoting the company's IT infrastructure and system integration solutions. The role involves managing the complete sales cycle, maintaining customer relationships, coordinating with internal teams, and ensuring timely collections and customer satisfaction. Key Responsibilities Generate new business and develop existing customer accounts. Achieve monthly sales, revenue, and gross profit targets. Promote IT infrastructure Solutions. Supervise quotations, proposals, presentations, and techno-commercial offers. Manage the complete sales cycle from lead generation to order closure. Coordinate with technical, procurement, and operations teams for successful project execution. Handle government and enterprise sales opportunities, including GeM and tender-based business. Follow up on purchase orders, invoices, and payment collections. Maintain strong customer relationships and ensure post-sales support. Submit daily activity reports, sales forecasts, and pipeline updates. Qualifications & Experience Bachelor's degree in Business, Marketing, Engineering, or a related field. 3–7 years of B2B IT sales or system integration experience. Experience in enterprise or government sales is preferred. Key Performance Indicators (KPIs) Sales and gross profit achievement. New customer acquisition. Customer retention and account growth. Proposal-to-order conversion. Timely collections and customer satisfaction. Accurate and timely reporting.
We are looking for a Quality Analyst to join our Quality and Compliance team in the Insurance process. The ideal candidate will be responsible for monitoring, evaluating, and improving operational quality, ensuring compliance with internal standards and regulatory requirements, and supporting continuous process improvement initiatives across insurance operations. Key Responsibilities Conduct regular quality audits on policy servicing, claims, renewals, and customer interaction processes. Identify process gaps, perform root cause analysis, and recommend corrective actions. Ensure compliance with company policies and insurance regulations of multiple jurisdictions Prepare and analyze quality reports, performance dashboards, and trend analyses. Collaborate with teams to enhance process efficiency and reduce operational errors. Provide feedback and support training sessions to improve quality standards. Participate in internal and external audit activities.