- Trivandrum
- 5 - 0 Years
- Not disclosed
- Lead Software Engineer
- 4 Days ago
Job Description
ABOUT THE COMPANY Waybeo is a conversation intelligence platform that helps enterprises turn every customer conversation into actionable business intelligence. Built on deep telecom expertise and AI-powered technology, Waybeo enables businesses to track, manage, and analyze customer conversations across their sales and marketing journeys. From call tracking and marketing attribution to call automation, speech analytics, and AI-driven conversation insights, Waybeo helps enterprises improve customer engagement, optimize operations, and drive measurable revenue growth. Today, Waybeo powers communication intelligence across 100,000+ enterprise locations and serves 150+ enterprise customers across sectors including automotive, BFSI, retail, healthcare, and telecom. Waybeo is part of the CareStack group, a global healthcare technology company. As an independent business within the group, Waybeo remains focused on building and scaling its expertise in cloud communications, telecom, and AI to help enterprises transform customer conversations into meaningful business outcomes. ABOUT THE ROLE We are transforming our core platform from a legacy, high-volume environment into a modern, highly scalable polyglot microservices ecosystem. We run a high-throughput platform processing massive daily transactions and are actively executing a multi-tenant migration strategy. We are looking for a hands-on Senior / Lead Software Engineer to serve as our primary technical anchor on the office floor in Trivandrum. Working directly alongside our leadership team, you will translate strategic architectural visions into clean, maintainable code, mentor a growing team of junior engineers, enforce coding standards, and eliminate technical debt. This is a hands-on execution role — you will be writing code, reviewing PRs, building automated pipelines, and driving daily engineering excellence in close alignment with technical leadership. KEY RESPONSIBILITIES • Tactical Execution & Ownership:Take end-to-end operational ownership of core platform modules — code quality, maintainability, performance, and clear system documentation. • Migration & Refactoring:Drive the hands-on transition of legacy client setups into our modern microservices ecosystem (TypeScript, Go, MySQL) following approved architectural blueprints and zero-downtime data migration strategies. • Standards & Rigor:Eliminate anti-patterns and hacks. Enforce automated testing (unit/integration), strict code reviews, CI/CD pipelines, and proper observability across the team. • In-Office Mentorship:Pair-program with and guide junior engineers daily to level up their debugging skills, design pattern usage, and code hygiene. • Documentation & Async Sync:Maintain detailed system architecture diagrams, API specs, and Architecture Decision Records (ADRs) to enable smooth asynchronous alignment with remote executive leadership. • Floor Anchor:Serve as the daily technical lead and primary go-to person on the office floor, keeping team velocity high while coordinating closely with leadership on key technical decisions. REQUIRED QUALIFICATIONS • 5+ years of hands-on experience building, scaling, and maintaining backend systems in production environments. • Strong proficiency in Node.js / TypeScript and/or Go. • Deep expertise in relational databases (MySQL), schema design, index optimization, and safe, zero-downtime data migration techniques. • Demonstrated understanding of microservices architecture, design patterns, clean architecture, and API design (REST / gRPC). • Hands-on mindset toward automated testing (unit, integration, E2E) and modern CI/CD pipelines. • Excellent written communication, with a habits-first approach to documentation and asynchronous updates. • Proven ability to mentor and guide junior developers effectively in an office setting. NICE TO HAVE · Experience with high-throughput or real-time event platforms such as Kafka, SQS, or WebSockets. · Prior experience participating in a monolith-to-microservices migration. · Experience with cloud data warehousing or analytics pipelines, such as BigQuery or Dataform.Skills
5+ years of hands-on experience building, scaling, and maintaining backend systems in production environments. Strong proficiency in Node.js / TypeScript and/or Go. Deep expertise in relational databases (MySQL), schema design, index optimization, and safe, zero-downtime data migration techniques.Suggested Jobs
ASSISTANT OFFICER (MARKETING)
TrivandrumNo. of Vacancies : 1 Age: Below 35 years as on 01 st July 2026 Period of Contract: 5 years – (1 year probation). Extendable based on mutual consent Job Description Act as the first point of contact for walk-in clients and inquiries, ensuring a professional and welcoming experience. Understand client requirements, direct them appropriately, and coordinate site visits. Ensure consistency in client engagement aligned with organizational standards. Support lead generation through research and preliminary outreach. Qualify and route leads to relevant teams, draft follow-ups, and maintain CRM records. Ensure continuity and proper documentation across all stages of client engagement. Coordinate with external agencies (social media, PR, advertising, event management) for content and campaigns. Support implementation of marketing initiatives and ensure brand consistency across channels. Act as a coordination point between internal departments for content inputs and storytelling. Conduct market research and track industry trends relevant to IT parks. Support benchmarking exercises and identify areas for process and communication improvement. Schedule meetings, prepare minutes, and maintain documentation. Assist in reports, presentations, government replies, and internal communications. Coordinate logistical and administrative requirements for marketing activities. Guide apprentices/interns in task execution, review outputs for accuracy, and ensure timely delivery. Oversee maintenance and updating of brand collaterals in line with branding guidelines. Conduct audits of the Technopark brand store, ensuring presentation, inventory, and upkeep. Remuneration Scale of pay – Rs. 22200-600-25200-650-27800-700-29900-800-33900-900-37500-1000-42500-1100-48000 (pre-revised) The selected candidate will also get DA, HRA and CCA at Government rates. Other perks as per the norms of Technopark.
BUSINESS ANALYST
TrivandrumWe are seeking a skilled and detail-oriented Business Analyst with a minimum of 3 years of experience in IT or software development environments. The ideal candidate will be responsible for gathering and analyzing business requirements, facilitating communication between stakeholders and technical teams, and ensuring that project deliverables meet business needs. This is a key role that directly contributes to project success by enabling effective planning, development, and execution. Key Responsibilities * Conduct requirement gathering sessions with clients and stakeholders via calls and meetings. * Translate business needs into clear, concise, and detailed functional and non-functional requirements. * Use case diagrams, flowcharts, and wireframes (if applicable) * Act as the liaison between the client and the technical team, ensuring clarity and consistency. * Participate in daily stand-ups, sprint planning, and project status meetings. * Assist in backlog grooming and creation of user stories in Agile environments. * Ensure timely and accurate communication with internal teams and external stakeholders. * Manage requirement changes using structured change control processes. * Contribute to product vision, roadmap discussions, and process improvements.
RECEPTIONIST
TrivandrumFront Office Management – Managing the reception desk, visitor registration, and maintaining reception area standards. Customer Service Orientation – Ability to greet and assist visitors, handle inquiries, and create a positive first impression. Clear communication, with a professional and courteous demeanor. Handling incoming calls and directing calls appropriately. Interpersonal Skills – Building positive relationships with employees, visitors, vendors, and customers. Coordination Skills – Assisting with meeting arrangements, local travel coordination, courier handling, facility and housekeeping coordination, Employee support for day-to-day administrative requirements. Primary Skills - Front office management, Interpersonal skills, Coordination Skills Secondary Skills - Employee support for day-to-day administrative requirements, Facility and housekeeping coordination This is a contract position for 6 months.
