- Trivandrum
- 6 - 0 Years
- Not disclosed
- Project Manager
- 1 Days ago
The Telecalling Executive Trainee is responsible for making outbound calls to prospective clients, introducing the company's products and services, qualifying leads, and scheduling meetings for the Business Development team. This role is ideal for fresh graduates who have strong communication skills, confidence in speaking with clients, and an interest in sales and customer interaction. Key Responsibilities Telecalling Make outbound calls to prospective clients from the assigned database. Introduce the company's products and services professionally. Understand client requirements and qualify potential leads. Schedule meetings for the Business Development team. Conduct timely follow-up calls with interested prospects. Handle basic client queries and provide accurate information. Lead Management Maintain records of calls, follow-ups, and meeting schedules. Update CRM or Excel sheets with lead details and call outcomes. Ensure timely follow-up with prospective clients. Meet daily calling and follow-up targets. Coordination Coordinate with the Business Development team regarding qualified leads and scheduled meetings. Share client feedback and market insights with the team. Perform other telecalling-related responsibilities assigned by the reporting manager. Qualifications Bachelor's degree in any discipline. Fresh graduates are encouraged to apply. Prior experience in telecalling, customer support, or sales is an added advantage.
Brief Description The Telecalling Executive Trainee is responsible for making outbound calls to prospective clients, introducing the company's products and services, qualifying leads, and scheduling meetings for the Business Development team. This role is ideal for fresh graduates who have strong communication skills, confidence in speaking with clients, and an interest in sales and customer interaction. Key Responsibilities Telecalling Make outbound calls to prospective clients from the assigned database. Introduce the company's products and services professionally. Understand client requirements and qualify potential leads. Schedule meetings for the Business Development team. Conduct timely follow-up calls with interested prospects. Handle basic client queries and provide accurate information. Lead Management Maintain records of calls, follow-ups, and meeting schedules. Update CRM or Excel sheets with lead details and call outcomes. Ensure timely follow-up with prospective clients. Meet daily calling and follow-up targets. Coordination Coordinate with the Business Development team regarding qualified leads and scheduled meetings. Share client feedback and market insights with the team. Perform other telecalling-related responsibilities assigned by the reporting manager. Qualifications Bachelor's degree in any discipline. Fresh graduates are encouraged to apply. Prior experience in telecalling, customer support, or sales is an added advantage.
Gruppo Zenit India Pvt Ltd, subsidiary of Gruppo Zenit Srl, Italy, with more than 30 years of proven success and industry experience, specializes in delivering cutting edge Software Solutions and IT Services to a predominantly European client base.We at Gruppo Zenit accompany organizations on their Digital Transformation journey, offering the required technical expertise and delivering customized solutions that foster sustainable growth through technological innovation. At Gruppo Zenit, we collaborate closely with our clients to generate measurable results through digital and infrastructure transformation. Our expertise covers the design and development of web and mobile applications, ERP integration solutions, and IT infrastructure management. We ensure seamless project execution and provide continuous support throughout the entire application life cycle, including corrective and evolutionary maintenance services. Position Overview As a Senior Consultant, you will have the opportunity to work with some of our most prestigious clients, leading project teams and delivering large-scale international initiatives with a high degree of autonomy and responsibility. You will play a key role in business development activities throughout project lifecycles, contributing both strategically and operationally. Your responsibilities will include analyzing business processes, designing, and implementing SaaS and PaaS solutions on Oracle Fusion Cloud ERP, specifically within the HCM domain. You will manage priorities and issues, support client management in decision-making, oversee timelines, ensure quality delivery, and act as the primary point of contact for all project stakeholders. Key Responsibilities: Analyze client business processes and identify improvement opportunities Design and implement Oracle Fusion Cloud solutions (SaaS/PaaS) in the HCM domain Lead project teams and coordinate activities across stakeholders Manage project issues, risks, and priorities effectively Support client management with strategic and operational decision-making Ensure adherence to project timelines, quality standards, and deliverables Act as the main point of contact for all stakeholders throughout the project Contribute to business development, including effort estimation, cost evaluation, and pre-sales support Experience & Qualifications: Minimum of 4 years of project experience with Oracle solutions (preferably Oracle HCM Cloud) Strong understanding of Oracle Fusion Cloud ERP architecture Proven experience in delivering complex, international projects Ability to independently manage project streams and client relationships Experience in business development activities, including estimations and client negotiations during pre-sales Fluency in English, with experience working in international environments