- Trivandrum
- 1 - 3 Years
- Not disclosed
- Composite Engineer
- 1 Days ago
Doubtbox stands as a prominent Personalised LIVE Learning platform catering to students of classes 1-12 under CBSE/ICSE/State Boards. The platform is dedicated to transforming learning into an engaging and enjoyable experience. With its unique approach, Doubtbox emphasizes personalized LIVE Online Teaching, tailored to suit the distinctive learning styles of each student. For a decade, Doubtbox's self-learning content was exclusively distributed by the renowned publishing house Malayala Manorama, benefiting over 1,00,000 students with its innovative teaching solutions. The platform has garnered investment from the esteemed Times of India group, solidifying its credibility and potential for growth. Recognized as the best EdTech start-up of 2020 by Amazon Edstart, Doubtbox boasts a contracted pool of approximately 1000 teachers, ensuring a diverse range of educators to meet the needs of its students. Looking ahead, Doubtbox is gearing up to venture into the Middle East Region, marking a significant step towards its goal of global expansion and continued success in the field of online education. JOB SUMMARY : Conduct outbound calls to potential or existing customers (Generally parents of Class 1-12 students) Willingness to work from our Offices at Technopark, Thiruvananthapuram. Introduce products or services, explain their features, and highlight their benefits to students and parents. Follow scripts provided by the company and adapt them as needed to engage with customers effectively. Identify and qualify sales leads by understanding customer needs and preferences. Maintain accurate records of customer interactions and update customer databases. Address customer inquiries, resolve complaints, and provide appropriate solutions. Collaborate with the sales team to meet sales targets and objectives. Stay updated on product knowledge and industry trends to provide accurate information to customers. Meet or exceed daily, weekly, and monthly performance targets for call volume, conversion rates, and sales.
We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) to monitor and maintain the stability, availability, and performance of enterprise healthcare applications. The ideal candidate will be responsible for continuously monitoring production environments, identifying issues proactively, coordinating with cross-functional teams for timely resolution, and ensuring high system reliability and uptime. Key Responsibilities 1. Production System Monitoring Continuously monitor application performance, databases, servers, integrations, message queues, and APIs. Track system health metrics such as uptime, response time, CPU utilization, memory usage, disk space, database locks, backup status, and interface failures. Ensure the overall stability and availability of production systems. 2. Alert Management Configure and maintain monitoring alerts for critical system events. Classify alerts based on severity (Critical, High, Medium, and Low). Escalate incidents promptly to the appropriate technical teams following established escalation procedures. 3. Incident Management & Coordination Act as the first point of technical monitoring during production incidents. Coordinate with Application Support, Infrastructure, Database Administration, Development, QA, and Project Management teams to ensure timely issue resolution. Maintain incident timelines, support Root Cause Analysis (RCA), and confirm successful issue closure. 4. Monitoring Dashboards & Reporting Maintain environment-specific monitoring dashboards. Prepare and share daily system health reports. Generate weekly reports on system availability, uptime, incident trends, and recurring issues. 5. Proactive Issue Detection Identify potential system issues before they impact end users. Monitor slow-running database queries, failed scheduled jobs, integration failures, and abnormal transaction patterns. Recommend permanent fixes for recurring issues by collaborating with development and infrastructure teams. 6. Go-Live & Production Support Provide dedicated monitoring support during application deployments, production releases, and go-live activities. Closely monitor critical business workflows, integrations, and application performance during deployment windows. Ensure system stability throughout release activities. 7. Automation & Continuous Improvement Develop scripts and automation tools for routine health checks, service validation, log analysis, restart verification, and notifications. Continuously improve monitoring processes to reduce manual effort and improve operational efficiency.
The Investment Manager is responsible for identifying, evaluating, executing, and monitoring investment opportunities that align with the organization's strategic and financial objectives. The role involves financial analysis, due diligence, portfolio management, investor relations, and providing recommendations on investment strategies to maximize returns while managing risks. Key Responsibilities 1. Investment Strategy & Planning Develop and implement the organization's investment strategy in line with business goals. Identify investment opportunities across various sectors, asset classes, and geographies. Conduct market research and economic analysis to support investment decisions. Prepare investment proposals and strategic recommendations for management. 2. Financial Analysis & Due Diligence Conduct financial modeling, valuation, and feasibility studies. Analyze financial statements, business plans, and market trends. Perform commercial, legal, and operational due diligence on potential investments. Assess risks and returns associated with investment opportunities. 3. Investment Execution Lead investment transactions from sourcing to closure. Coordinate with legal, finance, and external advisors during deal execution. Negotiate investment terms, agreements, and partnership structures. Prepare investment committee presentations and obtain necessary approvals. 4. Portfolio Management Monitor the performance of existing investments and ensure they achieve targeted returns. Review portfolio companies' financial and operational performance. Develop strategies to enhance portfolio value and optimize returns. Recommend divestment or restructuring strategies when necessary. 5. Fundraising & Investor Relations Support fundraising initiatives and investor engagement activities. Prepare investment reports, presentations, and performance updates for stakeholders. Maintain relationships with investors, banks, financial institutions, and strategic partners. Represent the organization in investor meetings and industry events. 6. Risk Management & Compliance Evaluate financial, operational, and market risks associated with investments. Ensure investments comply with applicable laws, regulations, and internal policies. Develop risk mitigation strategies and contingency plans. Monitor regulatory developments affecting investment activities. 7. Strategic Advisory Provide strategic financial advice to senior leadership on investment opportunities and capital allocation. Support mergers, acquisitions, joint ventures, and strategic partnerships. Identify new business opportunities and emerging market trends.