- Trivandrum
- 0 - 0 Years
- Not disclosed
- TELE MARKETING/ACADEMIC COUNSELLOR'S (Female Fresh
- Today
Job Description
Doubtbox stands as a prominent Personalised LIVE Learning platform catering to students of classes 1-12 under CBSE/ICSE/State Boards. The platform is dedicated to transforming learning into an engaging and enjoyable experience. With its unique approach, Doubtbox emphasizes personalized LIVE Online Teaching, tailored to suit the distinctive learning styles of each student. For a decade, Doubtbox's self-learning content was exclusively distributed by the renowned publishing house Malayala Manorama, benefiting over 1,00,000 students with its innovative teaching solutions. The platform has garnered investment from the esteemed Times of India group, solidifying its credibility and potential for growth. Recognized as the best EdTech start-up of 2020 by Amazon Edstart, Doubtbox boasts a contracted pool of approximately 1000 teachers, ensuring a diverse range of educators to meet the needs of its students. Looking ahead, Doubtbox is gearing up to venture into the Middle East Region, marking a significant step towards its goal of global expansion and continued success in the field of online education. JOB SUMMARY : Conduct outbound calls to potential or existing customers (Generally parents of Class 1-12 students) Willingness to work from our Offices at Technopark, Thiruvananthapuram. Introduce products or services, explain their features, and highlight their benefits to students and parents. Follow scripts provided by the company and adapt them as needed to engage with customers effectively. Identify and qualify sales leads by understanding customer needs and preferences. Maintain accurate records of customer interactions and update customer databases. Address customer inquiries, resolve complaints, and provide appropriate solutions. Collaborate with the sales team to meet sales targets and objectives. Stay updated on product knowledge and industry trends to provide accurate information to customers. Meet or exceed daily, weekly, and monthly performance targets for call volume, conversion rates, and sales.Skills
Bachelor's degree in any stream. Proven experience in telemarketing, sales, or customer service roles is advantageous. Excellent communication skills, both verbal and written, with a clear and pleasant telephone manner. Strong persuasion and negotiation skills to effectively engage with customers and close sales. Ability to work well in a fast-paced environment and handle multiple tasks simultaneously. Good organizational skills with attention to detail to maintain accurate records and follow-up on leads. Proficiency in basic computer applications, including MS Office and CRM software. Positive attitude, resilience, and ability to handle rejection professionally. Willingness to work flexible hours, including evenings and weekends, to accommodate customer schedule.Suggested Jobs
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