Flutter Developer Trainee in Trivandrum | ITJOBCELL

Doubtbox stands as a prominent Personalised LIVE Learning platform catering to students of classes 1-12 under CBSE/ICSE/State Boards. The platform is dedicated to transforming learning into an engaging and enjoyable experience. With its unique approach, Doubtbox emphasizes personalized LIVE Online Teaching, tailored to suit the distinctive learning styles of each student. For a decade, Doubtbox's self-learning content was exclusively distributed by the renowned publishing house Malayala Manorama, benefiting over 1,00,000 students with its innovative teaching solutions. The platform has garnered investment from the esteemed Times of India group, solidifying its credibility and potential for growth. Recognized as the best EdTech start-up of 2020 by Amazon Edstart, Doubtbox boasts a contracted pool of approximately 1000 teachers, ensuring a diverse range of educators to meet the needs of its students. Looking ahead, Doubtbox is gearing up to venture into the Middle East Region, marking a significant step towards its goal of global expansion and continued success in the field of online education. JOB SUMMARY : Conduct outbound calls to potential or existing customers (Generally parents of Class 1-12 students) Willingness to work from our Offices at Technopark, Thiruvananthapuram. Introduce products or services, explain their features, and highlight their benefits to students and parents. Follow scripts provided by the company and adapt them as needed to engage with customers effectively. Identify and qualify sales leads by understanding customer needs and preferences. Maintain accurate records of customer interactions and update customer databases. Address customer inquiries, resolve complaints, and provide appropriate solutions. Collaborate with the sales team to meet sales targets and objectives. Stay updated on product knowledge and industry trends to provide accurate information to customers. Meet or exceed daily, weekly, and monthly performance targets for call volume, conversion rates, and sales.

The Managed Identity Services Engineer I will be tasked with supporting production customers by monitoring solution health and responding to support requests. You will work within a support queue via assigned tickets and will focus on troubleshooting errors by reviewing event logs and workflow logic or determining why a customer solution is not functioning as intended. Managed Identity Services Engineers are responsible for maintaining constant communication with customers whenever there is an open ticket in accordance with Fischer’s service level agreements with our customers. Duties Maintain a sense of integrity and commitment to customer satisfaction. Identify and recommend areas of process improvement to gain operational efficiencies and improve the overall customer experience. Must be self-motivated and consistently review internal processes, enhancing product and solution knowledge as well as the IAM industry trends. Work in a high impact, high intensity environment and stay focused and organized. Designs, implements, and maintains enterprise grade identity & access management (“IAM”) solutions for customers. Design hierarchical security policies (RBAC, ABAC) based on customer-defined provisioning and de-provisioning policy requirements. Design and implement GRC solutions including PCI, SOX, HIPPA, and FERPA compliant solutions. Design and implement re-certification processes for customers to attest/remediate access annually. Build end-to-end enterprise grade IAM solutions including auto-event detection, workflow, self-service initiated access requests, help desk configurations, governance, and downstream target system automation including provisioning / de-provisioning, and access management. Design proper error handling methods into solutions to limit incident (ticket) creation and help desk intervention for on premise solutions and support cases for cloud-based deployments. Install the Fischer Identity Suite, including configuring the pre-requisites desired on customer servers. Meet tight customer deadlines while delivering robust, intelligent IAM solutions. Consult customers on best practices for IAM and work with customers to define / refine business processes. Implement password management and single sign on solutions including SSO, Federation & ADFS Analyze customer requirements and provide effort estimates to ensure customer expectations are properly set regarding project timing and cost. Create solution documentation for customer solutions. During an active go-live, you may need to be available to provide level 3 assistance to the Support group if/when problems arise with customer’s production solutions which may occur at any time 24 hours a day, 7 days a week.

Job Title: Lead Generation (Marketing and Sales) Experience Required: Minimum 1 year in the Software/IT industry Employment Type: Full-Time Job Summary: We are looking for a motivated and detail-oriented Lead Generation Specialist to join our growing sales and marketing team. The ideal candidate will have at least 1 year of experience in the software industry, with a proven ability to identify, qualify, and nurture leads through various outbound and inbound channels. You will play a key role in building a strong pipeline of prospects for our sales team. Key Responsibilities: Conduct market research to identify potential clients and target segments Generate leads via email campaigns, LinkedIn outreach, cold calling, and other digital tools Qualify prospects through discovery calls and prepare lead profiles for the sales team Maintain and update the CRM system (e.g., HubSpot, Salesforce) with accurate lead information Collaborate with marketing to align lead generation efforts with campaigns and strategies Track and report lead generation metrics and optimize processes based on performance Stay up-to-date with industry trends, target customer personas, and competitive landscape.