- Trivandrum
- 2 - 0 Years
- Not disclosed
- Customer Care Executive
- 23 Days ago
Job Description
• Good verbal and written communication skills-ability to read, write, and comprehend the English language. • Experience in Direct Interaction with Clients via E-mail and Phone. • Identify and assess client needs to achieve desired goals. • Proven customer support & Administrative skills. • Ability to multi-task, prioritize, and manage time effectively. • Good knowledge of MS office, word processing and transcription, strong email etiquette, internet researches. • Provide accurate and complete information to the clients by using the right tools. • Shift Time – US Shift (Night Shift) Note - We prefer candidates with experience in general administration, executive assistant for c-suite roles.Skills
Any graduate Experience – 2yr and above Experienced candidates with good command over English need to apply for this post. Excellent interpersonal & communication skills. Candidates who are willing to work in night shift only need to apply for this post. Apply with your Recent CV, Last CTC, Expected CTC & Notice period to the given contact email with Job code GDS/201/331 Imp- Application without job code on the email subject will be rejectedSuggested Jobs
CONFIDENTIAL ASSISTANT
TrivandrumThe Confidential Assistant provides high-level administrative and secretarial support to senior executives, handling sensitive information with discretion. This role requires exceptional organizational skills, attention to detail, and the ability to manage confidential matters professionally. As a Confidential Assistant, you will be responsible for handling classified or private information, maintaining confidentiality at all times. You will manage executive schedules, coordinate meetings, draft correspondence, and facilitate communication between the executive and internal or external stakeholders. Additionally, you will assist in preparing reports, presentations, and other official documents that may contain privileged information. Key Responsibilities: Handle sensitive and confidential information with the highest level of discretion. Manage and organize schedules, appointments, and meetings for senior leadership. Prepare reports, memos, and presentations as needed. Act as a liaison between the executive and internal/external stakeholders. Screen calls, emails, and correspondence, ensuring timely responses. Maintain and organize confidential records, files, and databases. Assist in drafting and reviewing official documents and communications. Coordinate travel arrangements and expense reports. Support in project management and special assignments as required. Perform other administrative duties as assigned. Qualifications & Requirements: Bachelor's degree in Business Administration, Public Administration, or a related field (preferred). 4+ years of experience in an administrative or executive support role. Strong knowledge of office management systems and procedures. Excellent verbal and written communication skills. High level of professionalism and ability to handle sensitive matters. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work independently and exercise sound judgment.
SENIOR DATA CODING SPECIALIST
TrivandrumAccurately, within project timelines and according to project guidelines, codes clinical trials data (e.g., adverse events, medical history, physical examination findings, and/or medications) and ensures completeness, accuracy, and consistency of the codes through use of data listings, computer generated reports, or on-line review. Develops and validates coding specifications, ad hoc listings, reports, and queries for use in the validation of coded data in the clinical database. Performs study specific User Acceptance Testing (UAT) of the coding module used for assigned studies. Performs peer reviews of coding reports and provides guidance to other Data Coding Specialists. Coordinate up versioning of assigned dictionaries throughout the life of a study, as needed. Review or provide input into the development of SOPs, Data Management Plans, and project management tools. Maintains a good understanding of currently used coding dictionaries and guidelines in order to effectively serve as a department resource. Interfaces with project teams to resolve problems and issues dealing with the coding of clinical data. Trains Data Coding Specialists, as well as Data Management staff, on coding dictionary structures, conventions and/or use of coding software to apply codes or run reports. Interact with Sponsors by gaining working knowledge of project coding specifications, receiving feedback on coding reports, promoting consistency across projects within or resolving coding questions. Verifies active sponsor dictionary subscriptions.
SALES EXECUTIVE
TrivandrumDevelop and execute strategic plans to achieve sales targets within defined timelines. · Identify, pursue, and close new enterprise business opportunities. · Build and maintain long-term relationships with key stakeholders and decision-makers. · Meet clients regularly, understand their business needs, and propose tailored solutions. · Collaborate with internal technical and delivery teams to ensure client satisfaction. · Stay informed on industry trends, competitor offerings, and emerging opportunities. · Ensure client accounts are well-managed with a focus on growth and retention.
