QA ENGINEER in Trivandrum | ITJOBCELL

IT Administrator Job Summary We are looking for a skilled and responsible IT Administrator to manage and maintain the organization’s IT infrastructure, systems, networks, and user support operations. The candidate will ensure smooth functioning of IT systems, provide technical support, and maintain system security and performance. Key Responsibilities Install, configure, and maintain computer systems, servers, and network devices Manage Windows/Linux operating systems, Active Directory, and user access permissions Monitor and troubleshoot hardware, software, email, and network-related issues Configure and maintain LAN/WAN, Wi-Fi, VPN, routers, switches, and firewall systems Perform system backups, software updates, patch management, and disaster recovery activities Ensure data security, antivirus protection, and compliance with IT policies Maintain IT asset inventory, licenses, and technical documentation Provide technical support and training to employees when required Coordinate with vendors for IT procurement, repairs, and AMC services Support Office 365, cloud services, and remote access solutions Monitor server performance, storage utilization, and network health Assist in infrastructure upgrades, migrations, and IT projects Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field 2–5 years of experience in IT administration or system administration Relevant technical certifications are an added advantage

IT Operations Lead Job Summary We are seeking an experienced and proactive IT Operations Lead to oversee and manage the organization’s IT operations, infrastructure, and support services. The candidate will be responsible for ensuring system availability, operational efficiency, service delivery, and leading the IT operations team to maintain a secure and reliable IT environment. Key Responsibilities Lead and manage day-to-day IT operations and support activities Monitor and maintain servers, networks, systems, and IT infrastructure Ensure high availability, performance, and security of IT systems Supervise IT support teams and provide technical guidance and mentorship Manage incident resolution, escalation handling, and root cause analysis Coordinate system upgrades, patches, backups, and disaster recovery processes Implement and maintain IT operational policies, procedures, and best practices Monitor network performance, security threats, and infrastructure health Coordinate with vendors, service providers, and internal departments Maintain IT asset management, documentation, and compliance records Support cloud infrastructure, virtualization, and remote access technologies Prepare operational reports, performance metrics, and improvement plans Ensure compliance with cybersecurity standards and organizational policies Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field 4–7 years of experience in IT operations, infrastructure management, or system administration Prior team leadership or supervisory experience preferred

Junior Technical Support Executive Provide basic technical assistance to users by troubleshooting hardware, software, and network issues. Assist in system setup, software installation, password resets, and user support. Maintain issue records and ensure timely resolution of technical problems while coordinating with senior IT staff when needed.