- 0 - 0 Years
- Not disclosed
- Today
Job Description
IT Operations Lead Job Summary We are seeking an experienced and proactive IT Operations Lead to oversee and manage the organization’s IT operations, infrastructure, and support services. The candidate will be responsible for ensuring system availability, operational efficiency, service delivery, and leading the IT operations team to maintain a secure and reliable IT environment. Key Responsibilities Lead and manage day-to-day IT operations and support activities Monitor and maintain servers, networks, systems, and IT infrastructure Ensure high availability, performance, and security of IT systems Supervise IT support teams and provide technical guidance and mentorship Manage incident resolution, escalation handling, and root cause analysis Coordinate system upgrades, patches, backups, and disaster recovery processes Implement and maintain IT operational policies, procedures, and best practices Monitor network performance, security threats, and infrastructure health Coordinate with vendors, service providers, and internal departments Maintain IT asset management, documentation, and compliance records Support cloud infrastructure, virtualization, and remote access technologies Prepare operational reports, performance metrics, and improvement plans Ensure compliance with cybersecurity standards and organizational policies Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field 4–7 years of experience in IT operations, infrastructure management, or system administration Prior team leadership or supervisory experience preferredSkills
Required Skills Strong knowledge of IT infrastructure, networking, servers, and system administration Experience with Windows/Linux environments, virtualization, and cloud platforms Knowledge of IT service management, incident handling, and monitoring tools Familiarity with cybersecurity practices, backup solutions, and disaster recovery Excellent leadership, communication, and team management skills Strong troubleshooting and analytical abilities Ability to manage multiple priorities in a fast-paced environment Preferred Skills Certifications such as ITIL, CCNA, MCSE, AWS, Azure, or VMware certifications Experience with Office 365, Active Directory, and enterprise IT operations Knowledge of automation and IT process optimization toolsSuggested Jobs
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