IT SUPPORT in | ITJOBCELL

IT SUPPORT
  • 0 Applied
  • 5
  • 0 - 0 Years
  • Not disclosed
  • Today
Job Description
IT Support Engineer Job Summary We are seeking a proactive and technically skilled IT Support Engineer to provide technical assistance and support for hardware, software, network systems, and end-user issues. The candidate will ensure smooth IT operations by troubleshooting technical problems, maintaining systems, and supporting users across the organization. Key Responsibilities Provide technical support for desktops, laptops, printers, and other IT equipment Install, configure, and maintain hardware and software systems Troubleshoot system, network, and application-related issues Support Windows, Linux, and Office 365 environments Configure and maintain LAN/WAN, Wi-Fi, VPN, and internet connectivity Handle user account creation, password resets, and access permissions Monitor and maintain antivirus, backups, and security updates Respond to helpdesk tickets and provide timely issue resolution Support remote users through remote desktop tools Maintain IT documentation, asset inventory, and service records Coordinate with vendors and senior IT staff when required Ensure compliance with company IT and security policies
Skills
Required Skills Knowledge of computer hardware and troubleshooting Understanding of networking concepts (TCP/IP, DNS, DHCP) Familiarity with Windows OS, Microsoft Office, and email configuration Basic knowledge of servers and Active Directory Good communication and customer support skills Problem-solving and analytical abilities Ability to work under pressure and manage multiple tasks Preferred Qualifications Bachelor’s degree/Diploma in IT, Computer Science, or related field 0–3 years of experience in IT support or technical support roles Certifications like CompTIA A+, Network+, CCNA, or Microsoft certifications are a plus Preferred Skills Knowledge of cloud platforms and virtualization Experience with ticketing/helpdesk systems Familiarity with cybersecurity practices Basic scripting or automation knowledge

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