HIRING IT MANAGED SERVICES PROFESSIONALS in | ITJOBCELL

HIRING IT MANAGED SERVICES PROFESSIONALS
  • 0 Applied
  • 4
  • 0 - 0 Years
  • Not disclosed
  • Today
Job Description
Job Summary We are looking for skilled and customer-focused IT Managed Services Professionals to support and manage client IT infrastructure, systems, networks, and end-user environments. The candidate will be responsible for delivering proactive IT support, monitoring systems, resolving technical issues, and ensuring smooth IT operations for managed service clients. Key Responsibilities Monitor and manage client IT infrastructure, systems, and network environments. Provide remote and onsite technical support for desktops, servers, and applications. Troubleshoot hardware, software, network, and connectivity issues. Install, configure, and maintain operating systems, servers, and IT devices. Manage user accounts, permissions, email systems, and access controls. Perform system updates, patch management, antivirus monitoring, and security checks. Support backup, disaster recovery, and data protection processes. Respond to service requests, incidents, and escalations within SLA timelines. Configure and support routers, switches, VPNs, printers, and cloud services. Maintain technical documentation, asset records, and support reports. Coordinate with vendors and internal teams for issue resolution. Ensure high availability, performance, and security of client IT environments. Required Qualifications Bachelor’s degree or Diploma in Information Technology, Computer Science, Networking, or related field. Knowledge of IT infrastructure, networking, and system administration. Familiarity with Windows/Linux environments and cloud technologies. Strong troubleshooting and customer service skills. Ability to work in a fast-paced managed services environment. Good verbal and written communication skills.
Skills
Preferred Skills Desktop and server support Network troubleshooting and configuration Active Directory and Office 365 administration Remote monitoring and management (RMM) tools Cloud platforms (AWS, Azure, Google Workspace) Firewall and VPN configuration IT ticketing systems Backup and disaster recovery Cybersecurity awareness Customer relationship management

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