- Trivandrum
- 3 - 6 Years
- Not disclosed
- Product Marketing Manager
- 1 Days ago
We are seeking a proactive and detail-oriented Associate IT System Administrator to support our growing IT infrastructure with 6 months to 1 year of hands-on experience preferaby from IT Industry. You will work closely with senior staff to ensure system uptime, manage physical hardware assets, handle user access, and maintain a secure IT environment. Key Responsibilities Identity & Credential Management (Microsoft 365 ) Handle user provisioning and deprovisioning (onboarding/offboarding) in Microsoft 365 Process password resets, MFA setups, and access permission requests following internal security standards. Manage distribution lists, security groups, and shared mailboxes. Asset Management & Inventory: Tag, log, and audit hardware assets (laptops, desktops, servers, network equipment) using IT Asset Management (ITAM) tools. Prepare and image new workstations for incoming employees and manage hardware returns. Server & System Operations: Assist with basic maintenance, patching, and routine health checks for physical and virtual servers. Monitor disk usage, review system event logs, and ensure OS updates are applied regularly. Network & Infrastructure Support: Assist in managing basic network hardware (switches, routers, access points). Handle fundamental networking tasks, including IP allocation (DHCP/DNS), patch cable management, and local Wi-Fi/VPN troubleshooting. System Monitoring & Security: Monitor server performance, network uptime, and resource usage using tools like PRTG, Zabbix, or Nagios; flag potential issues. Assist in monitoring automated system backups and performing test restores. Ensure endpoint antivirus/EDR software is active and up to date on all user devices. Technical & Escalation Support: Provide tier-1/2 technical support for hardware, software, and network issues. Maintain accurate documentation for IT processes, standard operating procedures (SOPs), and hardware inventories. Qualifications & Requirements Experience: 6 months to 1 year of practical experience in an IT support, helpdesk, or junior system admin role. Education: Bachelor’s degree, Diploma, or certifications in Computer Science, Information Technology, or a related field. Core Skills: Practical exposure to Microsoft 365 Admin Center Fundamental understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, VLANs). Familiarity with Windows 10/11, Windows Server OS, and basic Active Directory / Group Policy tasks. Basic knowledge of hardware troubleshooting and ITAM software. Soft Skills: Strong problem-solving abilities, high attention to detail, and good written and verbal communication skills.
Looking for following positions to our Automation Division Position: Trainee Executive - Sales & Marketing Qualification: BBA/Graduation Experience: 6 months in Sales & Marketing Freshers can also apply for this Trainee Position
We are looking for a proactive and energetic Field Operations Executive to support the growth of our mobile applications through on-ground marketing, customer acquisition, partner engagement, and operational support. The ideal candidate should be comfortable interacting with customers, businesses, and service partners while promoting our apps and ensuring smooth field operations. Key Responsibilities Customer Acquisition Acquire new customers through direct field marketing and promotional activities. Conduct app demonstrations and assist users with app installation and registration. Generate quality leads and convert them into active users. Build and maintain relationships with local businesses, communities, and institutions. Marketing & Brand Promotion Execute offline marketing campaigns, roadshows, and promotional events. Field Marketing, Knowledge in Digital Marketing Distribute marketing materials and increase brand visibility. Coordinate with the digital marketing team for local campaigns and feedback. Collect market insights, competitor activities, and customer feedback. Field Operations Visit assigned locations regularly to monitor operations and ensure service quality. Support onboarding and activation of service providers, drivers, vendors, or partners. Verify documents and ensure compliance with company standards. Resolve basic operational issues and escalate complex cases when required. Partner & Customer Relationship Management Maintain strong relationships with customers and service partners. Address customer queries and provide timely assistance. Conduct follow-ups to improve customer retention and engagement. Reporting & Performance Submit daily field activity reports and sales updates. Preparing and maintaining reports using Excel,Word. Track customer acquisition numbers and campaign performance. Maintain accurate records using CRM or mobile applications. Achieve monthly customer acquisition and operational targets.