- Trivandrum
- 6 - 0 Years
- Not disclosed
- Presales Engineer IT
- 2 Days ago
We are looking for a dynamic and result-oriented Insurance Sales Agent with prior experience in the insurance industry. The ideal candidate will be responsible for outbound calling, lead conversion, customer follow-ups, policy sales support, and maintaining strong customer relationships. The candidate must possess excellent communication skills in English and Malayalam and have a proven track record of achieving sales and conversion targets.
4–5 yrs hands-on with AWS services & CaaS platforms (Amazon Connect, Genesys, RingCentral). 2+ yrs: contact flow development, Lex BOT, Chat/Voice BOTs, routing, and reporting. CI/CD pipeline experience on AWS or Azure; strong monitoring & deployment automation skills. Familiarity with Voice, IVR, Chat, SMS/WhatsApp, conversational AI, and sentiment analysis. Ability to provide L3 application support and openness to learn new domains and technologies. Strong communication, problem-solving, and cross-functional collaboration skills.
We are looking for an experienced Java Solution Architect who will be responsible for designing scalable, high-performance enterprise applications. The ideal candidate should have strong expertise in Java-based architectures, microservices, cloud platforms, and system integration, along with the ability to translate business requirements into technical solutions. Key Responsibilities Design and architect enterprise-grade applications using Java technologies. Define system architecture, technical roadmap, and best practices for development teams. Lead the design and implementation of microservices-based architectures. Collaborate with product managers, engineering teams, and stakeholders to understand requirements and design solutions. Ensure scalability, security, performance, and reliability of applications. Review code, provide technical guidance, and mentor development teams. Evaluate and recommend new technologies, frameworks, and tools. Ensure proper API design, system integrations, and data architecture. Participate in technical decision-making and architecture governance. Troubleshoot complex production issues and provide architectural solutions.