- Trivandrum
- 0 - 0 Years
- Not disclosed
- Assistant Manager
- Today
We’re looking for a Full Stack PHP Developer with 3+ years of professional experience to build and maintain web applications end-to-end. You will work across backend and frontend components, write clean and scalable code, and collaborate with product/design teams to deliver reliable features. Key Responsibilities
We are seeking a seasoned Delivery Manager to lead the end-to-end delivery of complex technology programs while driving strong client engagement and business growth. The role requires deep expertise in delivery management, project execution, estimation practices, stakeholder management, and account mining, ensuring successful project outcomes aligned with business objectives. Responsibilities include: Delivery & Project Execution Own and manage end-to-end delivery of multiple technology projects/programs ensuring quality, timelines, and budget adherence. Drive project planning, estimation, execution, and governance using Agile or Waterfall methodologies. Ensure strong delivery management practices including resource planning, milestone tracking, and release management. Team Leadership Lead and mentor cross-functional technical teams including developers, architects, QA, and DevOps. Build high-performing teams through effective mentoring, performance management, and collaboration. Stakeholder & Client Management Act as the primary interface between engineering teams, business stakeholders, and clients. Provide regular updates on project progress, risks, and mitigation strategies. Risk & Delivery Governance Identify and manage project risks, dependencies, and escalations proactively. Ensure adherence to delivery governance, quality standards, and best practices. Account Mining & Business Growth Identify and drive account mining opportunities within existing client engagements. Collaborate with sales and pre-sales teams to support proposals, solutioning, and effort estimations. Strengthen client relationships and contribute to account expansion and revenue growth. Financial & Resource Management Manage P&L for assigned accounts or delivery portfolios, ensuring profitability and margin optimization. Plan team ramp-ups and ramp-downs through effective resource planning and utilization management. Certifications : Bachelor’s degree in computer science, Engineering, or related field. PMP / Scrum / SAFe certifications are an advantage
We are seeking a skilled L2 Network Support Engineer to join our Network Operations Center (NOC) team. This role is responsible for advanced troubleshooting, incident management, and operational coordination to ensure the stability, performance, and availability of network and infrastructure environments. As an L2 Engineer, you will act as the primary escalation point for Level 1 support teams, taking ownership of complex incidents and coordinating with L3 engineering teams during major service disruptions. The role requires strong technical problem-solving skills, structured incident handling, and the ability to operate effectively in a fast-paced 24×7 support environment. Key Responsibilities Incident Management & Resolution Take ownership of incidents escalated from L1 support teams. Investigate and resolve P1/P2 network and infrastructure incidents within defined SLA timelines. Maintain detailed incident timelines, logs, and documentation for operational visibility and reporting. Ensure incidents are managed according to severity and escalation frameworks (P1–P4). Advanced Network Troubleshooting Diagnose and resolve issues related to: Network connectivity and routing Edge infrastructure environments System and platform dependencies Perform root cause analysis using system logs, monitoring tools, and performance metrics. Execute approved remediation steps and recovery procedures. Escalation & Coordination Perform deep technical triage before escalating issues to L3 engineering teams. Clearly define the problem scope, business impact, and affected systems. Provide relevant logs, metrics, and troubleshooting evidence to enable faster resolution. Collaborate with cross-functional teams to restore services quickly. Major Incident Management Support and coordinate operational response during critical (P1/P2) incidents. Facilitate technical communication between engineering teams. Provide timely updates to stakeholders and operations teams during incident resolution. Continuous Service Improvement Participate in post-incident reviews and root cause analysis. Identify recurring incidents and contribute to preventive improvements and monitoring optimization. Support the development and enhancement of runbooks and operational procedures.