Full Stack Production Support Engineer in Trivandrum | IT...

FULL STACK PRODUCTION SUPPORT ENGINEER
  • 0 Applied
  • 13
  • Trivandrum
  • 6 - 0 Years
  • Not disclosed
  • Full Stack Production Support Engineer
  • Today
Job Description
Way.com — America’s dominant automotive super app, powering every mile for over 10 million customers—from auto insurance and parking to EV charging and more. Leveraging cutting-edge AI, machine learning, and advanced data analytics, we deliver innovative, personalized solutions that transform car ownership. Featured by Bloomberg and ranked 48th on Andreessen Horowitz’s Marketplace list of fastest-growing companies worldwide and recognized as the top Product in Insurance by UnitQ, we’re making car ownership easier, more affordable, and more rewarding. Role: Full Stack Production Support Engineer We are looking for an experienced engineer to join our high-impact team. You will be the first line of defense for our production environment, balancing critical incident resolution with the development of key product enhancements. Key Responsibilities: Incident Ownership: Manage production alerts, perform deep-dive Root Cause Analysis (RCA), and implement rapid hotfixes. Feature Contribution: Actively contribute to the product roadmap by developing high-priority enhancements. Environment Stewardship: Optimize database performance (MySQL/MongoDB) and maintain CI/CD pipelines to ensure seamless deployments. Incident Response: Participate in a 24/7 on-call rotation to ensure platform stability.
Skills
echnical Requirements: Backend: Strong proficiency in Java and Spring Boot. Frontend: Hands-on experience with Angular and React. Data & Infrastructure: Experience in MySQL/MongoDB optimization, Tomcat, and Docker. Operating Systems: Strong hands-on experience with Linux (system administration, service management, log analysis, and performance troubleshooting). Messaging: Experience with Kafka (producers/consumers, troubleshooting, and operational support). DevOps/Observability: Experience with ELK stack for monitoring and Jenkins/CI/CD for deployment automation. Experience: 5+ years in the industry and 2+ years in a production support or site reliability role.

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