- Trivandrum
- 2 - 5 Years
- Not disclosed
- Engineer - Implementation
- 18 Days ago
Job Description
Application support & troubleshooting. Act as the initial point of contact for all system related concerns from clients (L1 Support). Attend in-person meetings with clients to analyze & diagnose software related issues. Preparing reports on the project progress to steering committees. Conduct software training programs for the customer. Assist project management team in creating training materials. Organize and file documentation related to the project. Maintain a working log detailing all support activities. Properly escalate unresolved issues to appropriate internal teamsSkills
Excellent written and verbal communication skills in English Language. (Preference for candidates who also has proficiency in Tamil) Good Training Skills Ability to learn IT, E-governance applications, Implementation, Impart user training etc. Interpersonal skills Customer orientation skill Domain expertise in the banking sector B.E/B. Tech/MCA with 2-5 years experience in IT software support. Willingness to travel across India Willingness to relocate to any place in IndiaSuggested Jobs
SENIOR FULL STACK DEVELOPER
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SITE RELIABILITY ENGINEER
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