- Trivandrum
- 0 - 1 Years
- Not disclosed
- Female Customer Care Executive
- 1 Days ago
At Arbor, were on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesnt mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today arent just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. Current opportunity is for team at Thiruvananthapuram location. Roles Responsibilities Work closely with the Engineering Manager, Tech Lead, QA Engineer, and Product Manager to help solutionise feature requests Lead the creation of detailed documentation for new feature developments, incorporating diagrams for comprehensive project understanding. Drive the development and implementation of advanced tests around new features, ensuring the highest standards of test coverage and reliability. Demonstrate expertise in producing well-architected, efficient, and scalable code using industry-leading design patterns and methodologies. Take a leadership role in code reviews and pair programming sessions, guiding and mentoring colleagues towards excellence. Lead and actively participate in tech-talks, workshops, and team-based learning initiatives, ensuring knowledge is disseminated effectively across the team.
We are seeking a skilled L2 Network Support Engineer to join our Network Operations Center (NOC) team. This role is responsible for advanced troubleshooting, incident management, and operational coordination to ensure the stability, performance, and availability of network and infrastructure environments. As an L2 Engineer, you will act as the primary escalation point for Level 1 support teams, taking ownership of complex incidents and coordinating with L3 engineering teams during major service disruptions. The role requires strong technical problem-solving skills, structured incident handling, and the ability to operate effectively in a fast-paced 24×7 support environment.
Work Time : 9 AM EST to 6 PM EST | 6:30 PM IST to 3:30 AM IST Responsibilities include: Design, develop, and maintain backend services using Python and FastAPI Build and manage scalable microservices architectures Develop and optimize RESTful APIs for performance and reliability Work with PostgreSQL/SQL for efficient data storage and retrieval Deploy and manage applications on GCP (Cloud Run, Pub/Sub) Implement unit and integration tests using pytest Set up and maintain CI/CD pipelines for seamless deployments Collaborate with cross-functional teams to deliver high-quality solutions Maintain code quality using version control systems like Git