- 0 - 0 Years
- Not disclosed
- Today
Junior Technical Support Executive Provide basic technical assistance to users by troubleshooting hardware, software, and network issues. Assist in system setup, software installation, password resets, and user support. Maintain issue records and ensure timely resolution of technical problems while coordinating with senior IT staff when needed.
IT Systems Analyst IT system analyst provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and file server solutions. Resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues. Applies new solutions through research and collaboration with team and determines course of action for new application initiatives. Implements new software solutions as required by the business. The core infrastructure technology duties include enterprise Microsoft Active Directory and Windows file services architecture design, Implementation, management, global system security and policy configuration, and top-level support for enterprise-wide initiatives.
1. Provide technical support to collegues and clients on technical aspects of projects 2. Participate in the delivery of quality software through effective design and peer reviewing of code,unit testing