- calicut
- 0 - 1 Years
- Not disclosed
- Sales
- 1 Days ago
The Customer Relationship Executive is a full-time, on-site position based in Kozhikode. In this role, you will be responsible for managing and nurturing client relationships to ensure high levels of customer satisfaction. Key responsibilities include addressing customer inquiries, providing effective solutions, maintaining consistent communication with clients, and collaborating with internal teams to meet customer needs and enhance service quality. Key Responsibilities Drive sales growth by acquiring new business clients and expanding existing accounts Identify and pursue new opportunities through cold calling, tele-calling, and direct client engagement Promote and sell broadband connections, telephone lines, and digital telecom solutions to business customers Build and maintain strong, long-term client relationships ensuring high customer satisfaction Understand client requirements and provide tailored solutions to meet their business needs Stay updated on market trends, competitor activities, and industry developments Consistently achieve and exceed monthly sales targets
The Customer Relationship Executive is a full-time, on-site position based in Kozhikode. In this role, you will be responsible for managing and nurturing client relationships to ensure high levels of customer satisfaction. Key responsibilities include addressing customer inquiries, providing effective solutions, maintaining consistent communication with clients, and collaborating with internal teams to meet customer needs and enhance service quality. Key Responsibilities Drive sales growth by acquiring new business clients and expanding existing accounts Identify and pursue new opportunities through cold calling, tele-calling, and direct client engagement Promote and sell broadband connections, telephone lines, and digital telecom solutions to business customers Build and maintain strong, long-term client relationships ensuring high customer satisfaction Understand client requirements and provide tailored solutions to meet their business needs Stay updated on market trends, competitor activities, and industry developments Consistently achieve and exceed monthly sales targets
Job Responsibilities: Researching organizations & individuals online (especially LinkedIn & relevant websites) to Identifying new leads & business opportunities. Researching the needs to the target customers to connect with the decision makers about purchase cycle & IT budgets. Account mapping & planning. Setting up meeting with the target customer through phone calls, emails, VC’s etc. Creating business proposals & pitching products, solutions & or services. Maintaining fruitful relationships with existing customers. Responsible for meeting overall bottom line targets. Closing the sale and achieving the set business targets. Requirements: Engineering Graduate / Equivalent Graduation or with Computer Science degree Overview of end compute, storage, networking, security & cloud business. Preferably with experience of selling Apple products to enterprise markets Experience in engaging with influence level management. Having a wide & strong network / contact sphere in the industry. Excellent communication, negotiation, problem solving and presentation skills. Openness to adapt the culture & new learnings.