Associate Account Manager in Kozhikode (On-site) | ITJOBCELL

ASSOCIATE ACCOUNT MANAGER
  • 0 Applied
  • 23
  • Kozhikode (On-site)
  • 1 - 3 Years
  • Not disclosed
  • Accountant
  • 3 Days ago
Job Description
The Associate Account Manager is responsible for managing client relationships, ensuring customer satisfaction, and supporting business growth by identifying new opportunities in cybersecurity services. Key Responsibilities: - Maintain and develop strong relationships with existing clients - Act as the primary point of contact for client queries and support - Identify upselling and cross-selling opportunities - Coordinate with technical teams to deliver cybersecurity solutions - Prepare reports on account performance and client feedback - Assist in onboarding new clients and managing contracts
Skills
Required Skills & Qualifications: - Bachelor’s degree in Business, IT, or related field - 1–3 years experience in account management or sales - Basic understanding of cybersecurity services - Strong communication and negotiation skills - CRM tools knowledge (Salesforce, HubSpot, etc.) Preferred Skills: - Experience in B2B sales - Knowledge of network security or cloud services

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